Category Archives: Business Process

5 Winning Customer Service Strategies For Customer Support

ING

When people look for a company to patronize, they look at a number of factors: track record, quality of product or service, and, at the top of the list, good customer service. If your company wants to beat the competition, then it must have a solid customer service strategy. In fact, according to a study […]

What Is Partnership Marketing and Why Is It Important?

ISS

Whether you are selling one hundred percent online, have a brick and mortar location, or primarily sell services, it is essential to have a robust marketing campaign if you expect to win over prospects and successfully grow your business. To get a leg up, it takes beating the competition at their own game, and sometimes […]

How to Start a Business as a Couple

When two people love one another, starting a business together can be a dream come true. To run a business without leaving the house (or changing out of pajamas) might even seem too good to be true. Whether that is a good idea or not depends entirely on the couple.  It may seem wonderful to […]

What Does it Take to Become a Successful Businesswoman?

ING

Today’s modern woman wears many hats. She might run both her household and her company at the same time. It is no small feat to raise a family and be successful in business. When it comes to becoming a successful businesswoman, it takes focus, grit, and lots of strategy. So how do women entrepreneurs find […]

How to Help Your Small Business Survive Through Coronavirus (COVID-19)

How small business can survive COVID-19

We all know that the spread of the coronavirus (COVID-19) is developing rapidly, and as small business owners we are all concerned about what impact this will have on the future of our businesses. These concerns are justified, but the actions you take now to protect your small business, yourself, your employees, and your customers […]

These 6 Tips Can Help Your Small Business Pocket Extra Money

The seedlings are growing on coin placed on the soil

Running a small business is tough. It can take up to 2 years to be running at a decent pace and somewhere around 5 years to really get going. In the meantime, this can present cash flow problems and other challenges. To pocket extra money means searching for ways to improve productivity and monetize every […]

It’s Time to Look at the Pros and Cons of Outsourced Customer Service for Your Business

TO DESCRIBE OUTSOURCING

Outsourcing customer service is not the panacea businesses want it to be. Most companies look at in-house services and wonder if they can tap into the potential of outsourcing to save money, expand services, or increase capacity to serve their customers. It is not the right choice for every company. Take time to evaluate the […]

Diversity, Equality, and Inclusion Might Be the Missing Piece You Need to Succeed

TO EXPLAIN DIVERSITY IN GENDER

The words diversity, equality, and inclusion are used often because people who want to grow their business are looking to dive deeper into these elements for best practices. Some companies believe they can make their workforce more diverse simply because it is the right thing to do. Cultivating a sense of belonging is key to […]

Building a Diverse Workforce Strengthens Business Culture

TO EXPLAIN A DIVERSE WORKFORCE

Diversity in the workforce is nothing new. It is at the top list for companies and organizations to do because it helps create a more equal playing field, but also diversifies everything across the board. More assets in a company will come from diversification of workforce, including people of all races, religions, genders, and sexual […]

Why Diversity Skills Are an Essential Part of Any Small Business Model

Many hands to

Diversity is a bit of a buzzword for small businesses that want to take the lead in the current marketplace. Companies that focus on building diverse teams with a range of skillsets are going to go further than those that build a business around niche employees who fit only into small boxes. This does not […]